Initial Scanner Setup Before turning on your Digital Check scanner for the first time, make sure you have the Bank or other Financial Institution’s deposit application that you will use

Cleaning & Maintenance Use the links below to watch video guides for cleaning your model scanner: CheXpress CX35 — Automated CleaningCheXpress CX35 — Detailed Cleaning TellerScan TS250 — Automated CleaningTellerScan

I do not want to use a bank deposit program – I just need to scan my checks and save copies of the images offline. Can your scanners do that?

I have an old scanner that I don’t use anymore. Do you have a scanner buyback program? No, Digital Check does not buy back used scanners. Some of our distribution

Do Your Scanners Work on a Mac Operating System? Many Digital Check scanner models are compatible with macOS. However, your bank’s deposit system must also support Mac operating systems, so

How do I run the scanner cleaning cycle using a Mac? Current models (TellerScan TS250, CheXpress CX35, and SmartSource Elite and Micro Elite series units made after approximately 2018) have

Instructions for Changing the Ink Cartridge Digital Check scanners with inkjet endorsement have user-replaceable ink cartridges. Find step-by-step instructions for your model scanner using the links below: TellerScan TS250 (Video)

Note: This is an explanation of basic status and error codes for older TellerScan and CheXpress models that do NOT have the Smart LED indicator. For a list of Smart

The following tables will help you identify the basic LED status codes given by your SmartSource Elite series scanner. This is not a guide to the numbered “Error Codes” that