Explanation: This error code means that the scanning application cannot find the scanner. This message could be generated by either a bank’s deposit program, or
Explanation: The API for TellerScan and CheXpress scanners contains a configuration file that is named BUICSCAN.INI by default (this may vary depending on your bank
If you’ve updated your PC to Windows 11, be aware that all Digital Check and SmartSource drivers for Windows 10 have now been certified with
SmartSource Elite series scanners sold since April 2020 have a built-in automated cleaning function that makes maintenance simple. Refer to the video demo on the
If you’ve reached this page, it’s probably because your check scanner’s power button has turned purple instead of its normal blue. When this happens, it’s
Today’s question comes from a customer in New York, who asks: “What should I do if someone gives me a check that’s torn at the
The following tables will help you identify the basic LED status codes given by your SmartSource Elite series scanner. This is not a guide to
