• MICR Reading Adventures: Why MICR Read Errors Occasionally “Fix Themselves” and What It Means

    Published in Digital Communications Blog, Educational Articles / Published on

    Occasionally, we will see reports from banks or credit unions that are baffled that their scanners seem to have intermittent issues with unreadable MICR printing on checks. There may be no apparent rhyme or reason to this – sometimes it works, sometimes it doesn’t. To further complicate this puzzle, occasionally it mysteriously “fixes itself” when...

  • Cheque Scanners – Sailing the High Seas to India?

    Published in Digital Communications Blog, Educational Articles / Published on

    How one partner used ocean freight to provide cost-effective delivery and gain a happy customer Part of the recent order of TS240 scanners for Albertsons awaits shipment to Chennai, India, from the Digital Check warehouse. Earlier this month, we had an opportunity to document an unconventional, but semi-frequent, occurrence at our manufacturing plant: Shipping an...

  • Support Tips: Clearing (And Avoiding) Paper Jams

    Published in Digital Communications Blog, Educational Articles / Published on

    The occasional paper jam is a fact of life for any machine that handles documents – printers, scanners, mailing machines, or otherwise. Fortunately, they’re infrequent enough to remain a minor nuisance, not a daily operational problem. (If it IS happening every day, it’s not “random” – there’s another issue causing it. Read on to help...

  • Understanding Branch Networking and the Virtual Desktop Teller Station

    Published in Educational Articles / Published on

    Note: If you’re already familiar with branch networking and Virtual Desktop Infrastructure, you may wish to skip ahead to the next article on Branch Networking with Scanners and Peripherals, or Practical Applications of Networking in and Beyond the Branch. “The Networked Branch” is a topic that’s been getting a lot of hype in the banking...

  • Branch Networking with Scanners and Peripherals

    Published in Educational Articles / Published on

    If you’ve read the first article in our series about branch networking, you hopefully understand the basics of a networked bank branch a little better. Here, we’ll talk about using peripheral devices, such as scanners and printers, in a virtual desktop network environment. Some important topics we’ll cover include: Why external devices are notoriously difficult...

  • Practical Applications of Networking in and Beyond the Branch

    Published in Educational Articles / Published on

    This is the third and final part of our series (check out Part 1 & Part 2) of educational articles on branch networking and how it applies to teller peripherals like scanners and printers, in particular. In the previous article of this series, we focused on the different ways scanners can connect to branch networks...

  • Reg CC Updates: FAQs for Check Capture and Image Processing

    Published in Educational Articles / Published on

    On July 1, a major update to Reg CC – the Federal Reserve Bank’s official rules for check clearing – takes effect, meaning some important changes are in store for how financial institutions handle paper and images. Many of the updates are simple revisions to the language of the rules, to account for the fact...

  • MSUG Conference – October 16-18, 2019, Memphis, TN

    Published in Educational Articles, Events / Published on

  • Laser Printing, Magnetism, and You: How Self-Printed Checks Affect MICR Readability

    Published in Educational Articles / Published on

    When magnetic ink came into widespread use on checks in the 1950s, it was more or less unthinkable that anyone would be trying to print their own. With no such thing as a personal or office computer, the learning curve was far too steep, and the equipment cost-prohibitive, to be worth your while unless you...

  • Battle of the MICR Fonts: Which Is Better, E13B or CMC7?

    Published in Educational Articles / Published on

    If you read the previous article in our series about magnetic printing on checks, then you’ve already got a basic understanding of how MICR reading works, and of the differences between the two main types of fonts used on checks. To recap briefly: MICR readers don’t “see” the characters; only the amount of magnetic signal...

  • Why does the magnetic MICR printing on checks use such a weird font?

    Published in Educational Articles / Published on

    Chances are that at least once in your life, you’ve looked at the bottom of a check and wondered, “What are those strange, alien-looking numbers? And why are they printed that way, with all the weird bulges?” It’s pretty common knowledge (in the industry, at least) that those are the routing number – in other...

  • Proper Cleaning Techniques for Digital Check Scanners

    Published in Educational Articles / Published on

    The easiest way to achieve the best results with Digital Check scanners is to maintain them often. This includes cleaning the scanners at regular intervals – commonly every 6,000-8,000 items in normal environments or between 2,000-4,000 items in environments where the scanned items may be soiled in any way. This page will provide instructions for...

  • Bank Secrecy Act (BSA) / Anti-Money Laundering (AML) Compliance in Remote Deposit Capture: Helpful Tips

    Published in Educational Articles / Published on

    Navigating through the alphabet soup of RDC regulatory compliance can be a headache, but we’re here to help with that. Over the past few years, we’ve gotten a lot of questions from the banks and credit unions we serve about what we can do to help them comply with rules set down by various regulatory...

  • How Much Does Your Receipt Printer Cost You?

    Published in Educational Articles / Published on

    Adding up the money spent on consumable supplies Photo by Ben Charlton / Creative Commons license 2.0 When you buy a receipt printer, the original purchase price is only a small fraction of what you’re signing up for in the long run. For starters, there’s the paper: At about 40 cents for a 150-foot roll...

  • All About Remote Deposit

    Published in Educational Articles / Published on

    Remote Deposit Capture (RDC) was created with the advent of the Check Clearing for the 21st Century Act, or Check 21 Act, enacted by the United States Congress in 2003. This process allows businesses, and now consumers, to scan in check deposits using a specialized check scanner, a flatbed scanner, or even by using the...