The following tables will help you identify the basic LED status codes given by your SmartSource Elite series scanner. This is not a guide to the numbered “Error Codes” that may be generated by your software application in the event of a problem. If you encounter a numbered error code, please refer to the user manual or software documentation first.

Please note that there are multiple variations of the SmartSource Elite in deployment, with different LED codes as noted in the three tables below:

  1. “Enhanced” model with three-color LED (beginning in 2020)
  2. Original model with single-color LED, with updated firmware
  3. Original model with single-color LED, original firmware

Note: Intervals for the various blink patterns are as follows: “Very Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 

 Three-color LED (models starting 2020)

Type Color Pattern Status
On Red Solid No USB Connected
  Purple and red Very slow blink No USB connected, cleaning required
  Blue Very slow blink Waiting for application to connect
  Purple Very slow blink Waiting for application, cleaning required
Connected Blue Blink Idle
  Purple Blink Idle, cleaning required
  Purple and blue Blink Idle, ink empty
  Purple and blue Slow blink Idle, ink low
Scanning Blue Solid Ready to scan
  Purple Solid Ready to scan, cleaning required
  Blue Blink (Application controlled exception)
  Red Blink Exception
Other Blue Fast blink Clearing track
  Purple Fast blink Cleaning in progress
  Red Fast blink Scanner power cycle required
  Red Very slow blink (generated by application)
Off (off) off off

 
Note: Intervals for the various blink patterns are as follows: “Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 

 Single-color LED (with updated firmware)

*Some LED codes may indicate more than one status, as they were designed for a three-color LED

Type Color Pattern Status
On Blue Fast blink No USB connected
  Blue Very slow blink No USB connected, cleaning required
  Blue Very slow blink Waiting for application to connect
Connected Blue Blink Idle
  Blue Slow blink Idle, ink low
Scanning Blue Solid Ready to scan
  Blue Blink Exception
Other Blue Fast blink Clearing track
  Blue Fast blink Cleaning
  Blue Fast blink Scanner power cycle required
  Blue Blink (generated by application)
Off (off) off off

 
Note: Intervals for the various blink patterns are as follows: “Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 

 Single-color LED (original firmware)

Type Color Pattern Status
On Blue Blink Waiting for application to connect
  Blue Slow blink Application disconnected
Connected Blue Blink Idle
Scanning Blue Solid Ready to scan
  Blue Solid Exception
Other Blue Fast blink Clearing track
  Blue Fast blink Scanner power cycle required
  Blue Blink (generated by application)
Off (off) off off