SmartSource Elite series scanners – LED blink codes

The following tables will help you identify the basic LED status codes given by your SmartSource Elite series scanner. This is not a guide to the numbered “Error Codes” that may be generated by your software application in the event of a problem. If you encounter a numbered error code, please refer to the user manual or software documentation first.

Please note that there are multiple variations of the SmartSource Elite in deployment, with different LED codes as noted in the three tables below:

1. “Enhanced” model with three-color LED (beginning in 2020)
2. Original model with single-color LED, with updated firmware
3. Original model with single-color LED, original firmware

Note: Intervals for the various blink patterns are as follows: “Very Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 Three-color LED (models starting 2020)

Type	Color	Pattern	Status
On		Solid	No USB Connected
		Very slow blink	No USB connected, cleaning required
		Very slow blink	Waiting for application to connect
		Very slow blink	Waiting for application, cleaning required
Connected		Blink	Idle
		Blink	Idle, cleaning required
		Blink	Idle, ink empty
		Slow blink	Idle, ink low
Scanning		Solid	Ready to scan
		Solid	Ready to scan, cleaning required
		Blink	(Application controlled exception)
		Blink	Exception
Other		Fast blink	Clearing track
		Fast blink	Cleaning in progress
		Fast blink	Scanner power cycle required
		Very slow blink	(generated by application)
Off	(off)	off	off

 
Note: Intervals for the various blink patterns are as follows: “Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 Single-color LED (with updated firmware)

*Some LED codes may indicate more than one status, as they were designed for a three-color LED

Type	Color	Pattern	Status
On		Fast blink	No USB connected
		Very slow blink	No USB connected, cleaning required
		Very slow blink	Waiting for application to connect
Connected		Blink	Idle
		Slow blink	Idle, ink low
Scanning		Solid	Ready to scan
		Blink	Exception
Other		Fast blink	Clearing track
		Fast blink	Cleaning
		Fast blink	Scanner power cycle required
		Blink	(generated by application)
Off	(off)	off	off

 
Note: Intervals for the various blink patterns are as follows: “Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 Single-color LED (original firmware)

Type	Color	Pattern	Status
On		Blink	Waiting for application to connect
		Slow blink	Application disconnected
Connected		Blink	Idle
Scanning		Solid	Ready to scan
		Solid	Exception
Other		Fast blink	Clearing track
		Fast blink	Scanner power cycle required
		Blink	(generated by application)
Off	(off)	off	off