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SmartSource Elite series scanners – LED blink codes

The following tables will help you identify the basic LED status codes given by your SmartSource Elite series scanner. This is not a guide to the numbered “Error Codes” that may be generated by your software application in the event of a problem. If you encounter a numbered error code, please refer to the user manual or software documentation first.

Please note that there are multiple variations of the SmartSource Elite in deployment, with different LED codes as noted in the three tables below:

  1. “Enhanced” model with three-color LED (beginning in 2020)
  2. Original model with single-color LED, with updated firmware
  3. Original model with single-color LED, original firmware

Note: Intervals for the various blink patterns are as follows: “Very Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 

Three-color LED (models starting 2020)

Type Color Pattern Status
On Red Solid No USB Connected
Purple and red Very slow blink No USB connected, cleaning required
Blue Very slow blink Waiting for the application to connect. Scanner in standby mode.
Purple Very slow blink Waiting for the application, cleaning required
Connected Blue Blink Idle.
Purple Blink Idle, cleaning required
Purple and blue Blink Idle, ink empty
Purple and blue Slow blink Idle, ink low
Scanning Blue Solid Ready to scan
Purple Solid Ready to scan, cleaning required
Red Blink (Application controlled exception)
Red Blink Exception
Other Blue Fast blink Clearing track
Purple Fast blink Cleaning in progress
Red Fast blink Scanner power cycle required
Red Very slow blink (generated by application)
Off (off) off off

Note: Intervals for the various blink patterns are as follows: “Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

Single-color LED (with updated firmware)

*Some LED codes may indicate more than one status, as they were designed for a three-color LED

Type Color Pattern Status
On Blue Fast blink No USB connected
Blue Very slow blink No USB connected, cleaning required
Blue Very slow blink Waiting for application to connect
Connected Blue Blink Idle
Blue Slow blink Idle, ink low
Scanning Blue Solid Ready to scan
Blue Blink Exception
Other Blue Fast blink Clearing track
Blue Fast blink Cleaning
Blue Fast blink Scanner power cycle required
Blue Blink (generated by application)
Off (off) off off

Note: Intervals for the various blink patterns are as follows: “Fast Blink” – 10x/sec.; “Blink” – 5x/sec.; “Slow Blink” – slightly faster than 1 second; “Very Slow Blink” – slightly longer than 1 second.

 

Single-color LED (original firmware)

Type Color Pattern Status
On Blue Blink Waiting for the application to connect
Blue Slow blink Application disconnected
Connected Blue Blink Idle
Scanning Blue Solid Ready to scan
Blue Solid Exception
Other Blue Fast blink Clearing track
Blue Fast blink Scanner power cycle required
Blue Blink (generated by application)
Off (off) off off

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