Digital Check scanners and teller equipment
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Digital Check® Product Support

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Use the links below to search help by topic or by product. Or, go directly to our most frequently asked support questions.

IMPORTANT: If you are having trouble setting up your scanner for the first time, or if your scanner is not detected by your deposit program, please contact your bank or your deposit service provider first! In most cases, these are software issues that Digital Check cannot correct, and must be addressed by your bank.

chexpress single-feed scanner - front right view.

CheXpress® CX30

teller scan ts240 scanner - side view.

TellerScan® TS240

TellerScan TS500 check scanner - empty.

TellerScan® TS500

Expert Elite Network Check Scanner.

SmartSource®
Elite Series
(incld. Expert Elite)

Micro Elite RDC scanner.

SmartSource®
Micro Elite

Two pocket check scanner in black - front right view.

SmartSource®
Professional

SmartSource Adaptive - full-page check scanner

SmartSource®
Adaptive

receipt printer stacked underneath a check scanner.

ReceiptNOW®
Printers

Still Having Trouble? Contact Us:

By Phone: (847) 446-2285
8:30 a.m. – 5:00 p.m. Central Time (U.S.)

By Email: click here