Digital Check® Product Support

Use the links below to search help by product or by topic

IMPORTANT: If you are having trouble setting up your scanner for the first time, or if your scanner is not detected by your deposit program, please first contact your bank or your deposit service provider! In most cases, these are software issues that Digital Check cannot correct but must be addressed by your financial institution.

CheXpress® CX35

TellerScan® TS250

SmartSource®
Elite Series
(incld. Expert Elite)

SmartSource®
Micro Elite
(incld. Expert Micro Elite)

TellerScan® TS240

CheXpress® CX30

SmartSource®
Professional

SmartSource®
Adaptive

ReceiptNOW®
Printers

TellerScan® TS500

Still Having Trouble? Contact Us:

By Phone: (847) 446-2285
8:30 a.m. – 5:00 p.m. Central Time (U.S.)

By Email: click here