Before you call - Answers to our top 10 most common support issues

Use the links below for quick fixes to our most frequently asked questions. Or, search support topics by individual product below. Still having trouble? Use the links at the bottom to contact support directly.

Support by Product:

Initial Setup Help – All Models

CheXpress CX30

SmartSource Elite series (including Expert Elite)

SmartSource Micro Elite

SmartSource Professional

SmartSource Expert

TellerScan TS240

TellerScan TS500

SmartSource Adaptive

Quantum DS High-Speed Sorter

BranchXpress BX7200

ReceiptNOW Printer

Teller Transaction Printer (TTP)

Legacy Products


Still having trouble? Contact Us: