Digital Check scanners and teller equipment
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SmartSource Expert – Support

Important: This model was discontinued in February 2022. Technical support and repairs are provided by Digital Check for a minimum of four years after the date of purchase. However, due to the discontinuation of support by Microsoft for the embedded Windows CE operating system used by this scanner, it may not be possible to resolve issues in all situations.

If you are a remote deposit customer having problems with the initial setup of your scanner, including device not detected by your deposit software, please contact your bank or software provider first.

>> List of Help Desk Numbers

>> Jump to Documents & Downloads

Training Videos

Note: The SmartSource Professional and SmartSource Expert share a common mechanical design, and the videos below cover both models.

Documents

Downloads

SmartPVA Demo Tool

Scanner TCP/IP Network Settings Configuration Utility

Expert Elite IP configuration Utility (GUI)

RNDIS Windows Driver

Note: This is a direct download link from Microsoft.  (Chrome users right-click and “Save link as” to download)

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SmartPVA Demo Tool

Terms of Service – Please Read!

By downloading this software, you agree to Digital Check’s Global Software Terms of Service. Please read the document and be sure that you agree to these terms.

By clicking the Download link below, you certify that you understand and accept these conditions.

Scanner TCP/IP Network Settings Configuration Utility

Terms of Service – Please Read!

By downloading this software, you agree to Digital Check’s Global Software Terms of Service. Please read the document and be sure that you agree to these terms.

By clicking the Download link below, you certify that you understand and accept these conditions.

Expert Elite IP Configuration
Utility (GUI) Download

Terms of Service – Please Read!

By downloading this software, you agree to Digital Check’s Global Software Terms of Service. Please read the document and be sure that you agree to these terms.

By clicking the Download link below, you certify that you understand and accept these conditions.

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