Fiserv and Digital Check have teamed up to bring the best in software, hardware,
and support services – all in a single, easy bundled package –
for all your business needs now and into the future.
No matter how technology or your institution changes.
The Fiserv Bundled Teller gives you the newest features in check capture technology with the benefit of a customer and budget-friendly monthly billing model. For the number of Teller stations you need – when you need them, without additional capital expenditures!
• Simply order your Teller Bundle from Fiserv.
• Fiserv will coordinate the “Go-Live” with you.
• Both the scanner and printer come with a five (5) year AUR coverage for any covered replacement. Simply
contact the Fiserv helpdesk at 800-998-3478 and if we cannot resolve your issue in the field, we will send
you a replacement unit and instructions on returning the non-functioning unit.
No downloads, no conflicts. Network-enabled scanners and printers allow your organization to get up and running smoothly and securely via a traditional Ethernet connection or Ethernet over USB. Either way, you can operate the scanner with any operating system and not have to download a driver.
A thermal receipt printer that fits underneath your Elite series scanner, saving valuable counter space. Available in USB-connected or network-ready version with dual Ethernet ports.
We offer warranty and maintenance programs directly from Digital Check, including Starter Kits for bundled cleaning products to keep your devices scanning their best.
Advanced Unit Replacement is a protection program that provides 5-year expanded coverage and immediate replacement* in addition to the standard one-year factory warranty. AUR coverage can be purchased through Hardware Advantage from Fiserv.
*Next day shipping standard and 2 business days service for merchants in Alaska and Hawaii
To initiate an AUR (Advance Unit Replacement) request, please contact Fiserv – Item Processing Client Services (IPCS) at 800-998-3478 to reach a helpdesk representative specially trained by Digital Check to quickly determine if the issue is hardware or software related.
If it’s determined that a replacement device should be issued, the Fiserv helpdesk representative will provide instructions on how to create an account and submit an AUR request via the Digital Check service portal. (Digital Check will require a brief description of the troubleshooting steps taken to help expedite the approval process).
Digital Check Starter Kits include bundled cleaning and maintenance supplies. Like any mechanical device, a check scanner needs preventive maintenance to perform optimally – and cleaning is both the most effective and the simplest way to keep your device running smoothly.
