Important: If you are a remote deposit customer having problems with the initial setup of your scanner, including device not detected by your deposit software, please contact your bank or software provider first.   >> List of Help Desk Numbers

 
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Training Videos

SmartSource Adaptive – Installation

SmartSource Adaptive – General Operation

SmartSource Adaptive – Rapid Cleaning

SmartSource Adaptive – Detailed Cleaning

SmartSource Adaptive – Feeding Issues & Clearing Jams

SmartSource Adaptive – Poor Image Quality

SmartSource Adaptive – Replacing the Franker Roller

SmartSource Elite Series – Feeding Issues

SmartSource Adaptive – Entire Training Video

If you are using a scanner with embedded software, please see our End User License Agreement.

 
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If you are still unable to resolve your issue, please contact Digital Check at support@digitalcheck.com or (847) 446-2285.