Preventive maintenance has always been a tedious, time-consuming part of owning a scanner — but neglecting it can cost you big. We are changing that with our next-generation scanners, including the CheXpress CX35 and the TellerScan TS250. Find out more about how these new machines make maintenance cheaper AND easier.
In this no-nonsense video, Digital Check’s Matt Freeman demonstrates several of the most common scanner issues that can occur without regular cleaning — and how to prevent them!
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Cleaning Cards & Kits
Cleaning Cards – Box of 15 Official Digital Check cleaning cards with WaffleTechnology®.
Large Cleaning Kit Includes 25 cleaning cards, 5 swabs, and 2 wipes. Perfect for use in the branch.
Small Cleaning Kit Includes 5 cleaning cards, 1 swab, and 1 wipe. Great for RDC users!
Digital Check White Paper: An Ounce of Prevention
In this short but informative piece, we share some of the insights we have gained from three decades of supporting and repairing check scanners, such as:
What causes false “paper jams” and image quality problems;
Why as many as 30 percent of all repair requests end with no trouble found;
How much undiagnosed maintenance issues cost if not addressed;