A big step up for our new models is the addition of a multi-colored indicator light that tells you all sorts of information about your scanner. Whether it’s connection status, operational issues, or maintenance reminders, there’s just a lot more it can tell you with the Smart Button than with the old standard indicator lights. 

One of the biggest improvements in this area is the cleaning reminders and cleaning mode that are common to both the TellerScan TS250 and the CheXpress CX35. Over time, dirt, dust, and tiny paper particles build up on the scanner’s rollers and sensors, potentially leading to all sorts of feeding and image quality issues. It used to be that you had to create your own reminders to take care of this – either by guessing how many items you’d scanned since you cleaned it last, or you by doing it on a regular schedule regardless of how much the machine had been used. (The truth is, most people didn’t remember to clean their scanners at all until they started having problems.) 

With the Smart LED, your scanner now keeps track of how many documents it’s scanned, and the light turns purple when it surpasses the recommended cleaning interval. You won’t be wasting time cleaning it before you need to, and you won’t run into problems by letting it go too long. 

Both of our newest scanner models have an option to use Ethernet over USB which allows them to operate as network-attached devices even though they’re connected with a standard USB cable.  

The way it works is that an Ethernet over USB protocol creates a “private network” that is really just an HTTPS-based connection between the scanner and the workstation it’s attached to. So, if you can talk to the workstation on the network, you can talk to the scanner too, using simple browser-based commands. It’s much easier than giving the scanner its own IP address and locating it separately on the network – and for that matter, it’s simpler not to need an extra Ethernet port, since a lot of computers don’t come with one. 

In order to do this, we needed to put a small processor and memory inside the scanner so it can load the necessary API files and run certain key functions onboard. That self-contained intelligence makes setting it up and running it a lot easier! 

If you’ve ever spent time dealing with technical support for a bank, you’re probably aware that the number one reason – by far – why people call about scanners is for help setting them up. Connection issues, detection problems, and network issues are all high on the list.

Our new scanners can operate in an Ethernet over USB connection mode and  NO additional drivers or API files have to be installed on the computer it’s attached to. By having embedded technology that utilizes firmware already part of the operating system, the TS250 and CX35 will take the pressure off of your help desk. 

The other great thing about having an onboard API that communicates through HTTPS is that it doesn’t really matter which operating system you’re using. For our Ethernet over USB-enabled scanners, that just means any device that supports Ethernet over USB will work, which includes Windows and Mac systems.