TellerScan TS500

High-Speed Teller Check Scanner

The TellerScan TS500 teller check scanner is our top-of-the-line model for document capture at the branch. It has a top speed of 200 documents per minute, and comes loaded with modern features, including 600 dpi color ID card image capture, and automatic alignment (straightening) of checks in the feeder. It was also the very first teller capture scanner with an automated cleaning function!

 
The TellerScan TS500 can also be paired with our SecureLink network module for use in virtual branch environments. Simply put, it’s our most versatile teller capture scanner ever – filling any role your bank or credit union needs, today or tomorrow.

Key Features & Specifications

  • Scan speeds up to 200 documents per minute
     
  • Front-feed ID capture up to 600 dpi color
     
  • Optional AccuTrac® self-aligning feed system
     
  • Single-line rear Inkjet endorser
     
  • Automated cleaning mode
     
  • Compatible with modular receipt printer: (ReceiptNOW Elite)
     
  • Convertible to network-ready version with SecureLink Module
     

The Teller Scanner That's Got Everything

 
Efficient and Versatile

 

With the TS500, we’ve put production speed scanning at the teller window, matching the 200 documents per minute of back-counter check scanners. A smaller desktop footprint saves you space, and an improved drive belt keeps noise levels to a minimum.
 

Whether you’re using it for daily customer-facing transactions or bulk batch processing, the TS500 fits comfortably in any role you ask of it.
 

 
Nearly Limitless Options

 

Modular options for a USB hub and thermal receipt printer are paired with a high-resolution 600 dpi camera for ID card image capture, and using and maintaining the TS500 is easy. The optional AccuTrac auto-alignment system helps prevent paper jams. The Smart LED lets you know when it’s time for cleaning, and the automated cleaning system keeps your check scanner operating at peak performance. For efficiency, versatility, and ease of use, the TS500 is the complete package.
 

Designed to Make Life Easy

Self-Adjusting Vertical Alignment System

 
The TellerScan TS500 is available with our AccuTrac® vertical alignment system that straightens each document as it enters the paper path, even if they weren’t perfectly even when you put them in.

Two thin vertical wheels (visible between the large blue feed rollers at right) gently pull the check downward at the start of the feed process, until it’s flat against the bottom of the track. This helps prevent jams and misfeeds, image skew, or MICR reading problems from documents that go through the scanner out of alignment. It’s especially helpful with mixed batches of checks of different sizes!

The AccuTrac system can be turned on and off to prioritize speed or extra accuracy. The TS500 operates at up to 110 documents per minute with the self-alignment feature enabled.

TellerScan TS500 vertical alignment system
TellerScan TS500 with cleaning card

Simple Automated Cleaning Mode

 
We took the guesswork out of scanner maintenance by giving the TS500 an automated cleaning mode. Since most dirt and debris builds up on the front intake rollers, our one-of-a-kind system gives you a mechanical assist, and holds the cleaning card in place until that area is clean. On older-generation teller capture scanners, the user had to hold the card in place by hand, and many did not remember to do this. Our automated cleaning system ensures maximum effectiveness, and keeps your scanner in top shape!
 

The TellerScan TS500 was our first-ever scanner with automated cleaning, and it’s proven so popular that it’s been included on every new model since!

Easy-Open Covers

 
We built the TS500 with simple-to-open hinged covers to give you easy access to your scanner’s inside.

Most key components that experience wear and tear are user-replaceable, so you can keep your scanner running longer without costly repairs.

The straightforward design of the TS500 also makes it easier to perform routine maintenance like replacing the ink cartridge, wiping the image sensor glass, or replacing the discriminator roller.

TS500 scanner with easy open covers
TellerScan check scanner with ReceiptNOW thermal printer

Fit Receipts Into Your Plan

The TS500 is now compatible with the ReceiptNOW modular printer

A Modular Space-Saver

Originally introduced as part of the SmartSource family, the ReceiptNOW Elite teller receipt printer now works with the TellerScan TS500 as well. Using a baseplate adapter (pictured at left) that’s included with every unit, the modular ReceiptNow device fits snugly underneath the scanner to add this key capability without taking up any more space on your countertop.
 

Thermal Printing Simplifies Your Life

You’ll never need to replace another inkjet cartridge or ribbon with the ReceiptNOW Elite — all you’ll ever have to change is the paper! Since they run in a continuous-feed mode, unlike ink-based devices that print a few lines at a time, thermal printers are also much faster. (note: The check endorser in the scanner itself is a separate inkjet-based device.)
 

Customizable Messaging

Make editable templates that allow you to display your logo, tagline, or whatever other messaging you’d like in addition to the transaction information. Since thermal printing doesn’t use ink, you can put your own branding on each receipt without the added expense of buying custom pre-printed paper rolls.
 

Easily Add Network Functionality with the SecureLink® Module

Case Study: Security First Bank

 
Headquartered in Rapid City, SD, Security First Bank serves an area of more than 100,000 square miles across South Dakota and Nebraska, encompassing some of the most isolated territory in the continental U.S. Nonetheless, they’ve been successfully operating a virtual environment across their entire branch network for well over a decade.
 

Besides their status as early adopters of modern branch networking, Security First was also one of the first customers for the TellerScan TS500. They used the SecureLink module to add full network compatibility to their scanners, greatly improving their efficiency at the teller window.
 

Read on to learn why network-ready peripherals are an often-overlooked, but crucial part of a virtual branch environment — as well as taking a look at some of the creative ways this regional bank has used network technology even in the most remote locations.   Read More >>

TellerScan TS500 scanner with SecureLink network module

More Specifications

Unit Dimensions

  • Height: 7.45″ (18.92 cm)
     
  • Width: 5.59″ (16.73 cm)
     
  • Length: 9.64″ (24.48 cm)
     
  • Weight: 6.10 lbs. (2.76 kg)
     

Throughput

  • Rated speed: 200 documents per minute
     
  • With automatic alignment: 110 documents per minute
     
  • Input capacity: 100 items
     
  • Exit pocket capacity: Up to 120 items
     

APIs / Operating Systems

  • Operating Systems: Windows 8, Windows 10 (32/64-bit)
     
  • APIs: Digital Check API 16.02 or newer; SecureLink 2.0 API (Requires SecureLink External Device)

Miscellaneous

  • Rear endorser: 96 dpi, single-line
     
  • MICR: E13B and CMC7 (auto-detecting)
     
  • OCR: OCR-A, OCR-B, E13B
     
  • Operating power: 45 W