If you’ve ever opened up the inside cover of your TellerScan TS240 or CheXpress CX30 scanner, you may have noticed a shallow groove cut in the plastic camera housing. What is this groove, and what is it for?
Well, like most of the miscellaneous parts in these devices, it’s there for a reason and there’s a story behind that. It so happens that the great majority of the scanners we sell are equipped with an InkJet printer that can print an endorsement or other information on the back of a document as it passes through. Banks often require this of their remote deposit customers so that checks and money orders cannot be double-deposited, and it’s also commonly used for various purposes by scanners installed at the teller window.
But while an Inkjet endorser is useful, it creates one big problem: Wet ink in the document track. When you print an endorsement on the back of a check, you naturally also want to capture that endorsement in the scanned image – so it’s mandatory that the printing happens before the document reaches the camera.
There’s nowhere near enough time for the ink to dry before it reaches the camera assembly – only a few hundredths of a second – which led to two related problems in our prototype models. First, since the checks tend to rub against the plastic camera housing as they pass, the ink would smear and often become unreadable. Worse, the next check would smear that ink around and add its own, until eventually there was a fat black streak across the camera glass. The checks generally are not supposed to come in direct contact with the camera glass, but in practice the occasional document does brush against it, and without the groove even one would be too many.
So the groove was our answer to that; you’ll notice that it’s positioned at precisely the same height as the Inkjet printer. As checks pass through, the fresh ink doesn’t make contact with the plastic housing, it has slightly more time to dry, and all is well. (There’s no need for a groove on the other side, as the Inkjet only prints on the back of the check.)
Another obscure component that plays a role in the printing system is the waste ink pad, a dime-sized piece of gauze-like material located immediately opposite the print head (see picture at bottom). Periodically, the Inkjet printer executes a self-cleaning, ejecting a tiny amount of ink to keep the nozzles flowing freely. Without the pad, that ink would simply spill into the track and get all over any paper that passed through afterward. While the waste ink pad rarely if ever wears out, it is, in fact, a replaceable part that can be ordered through our online store.