Important: If you are a remote deposit customer having problems with the initial setup of your scanner, including device not detected by your deposit software, please contact your bank or software provider first.   >> List of Help Desk Numbers

 
>> Jump to Documents & Downloads

Training Videos

SmartSource Elite Series – Installation

SmartSource Elite Series – Operations

SmartSource Elite Series – Automated Cleaning

SmartSource Elite Series – Rapid Cleaning (pre-2020 models)

SmartSource Elite Series – Detailed Cleaning

SmartSource Elite Series – Clearing Jams

SmartSource Elite Series – Poor Image Quality

SmartSource Elite Series – Poor Print Quality

SmartSource Elite Series – Feeding Issues

SmartSource Elite Series Operations – Entire Video

If you are using a scanner with embedded software, please see our End User License Agreement.

 
If you are unable to resolve your issue, please contact our support team.

Click here to initiate a warranty or service request.

If you are still unable to resolve your issue, please contact Digital Check at support@digitalcheck.com or (847) 446-2285.