Teller capture, the process of scanning checks and money orders at a bank teller window, has been widely adopted in the U.S. and Canada, as well as other parts of the world. Not to be confused with branch capture (or, back-counter capture), the collection of checks from multiple teller windows and transactions all scanned in larger batches, usually at the end of the day, teller capture happens with the customer present.
A good teller capture scanner handles several hundred documents per day, with many quick starts and stops in succession. These scanners also deal with the occasional large batch of up to 100 checks deposited by merchants. For this reason, a multi-feed (“horseshoe”) check scanner is the optimal choice.
For basic teller window scanning, Digital Check’s TellerScan® TS240 and SmartSource® Pro Elite provide sturdy platforms capable of scanning at up to 155 documents per minute at a modest cost. Designed to be energy and space efficient, accurate, and above all, durable, both models have thousands of units in production at teller windows in the U.S. and abroad.
The TellerScan TS500, the premier choice for teller window scanning, improves upon previous designs to be faster, quieter, and easier to maintain. At up to 200 documents per minute, it stands out as among the fastest teller capture devices available, and includes auto-alignment, self-cleaning, and easy snap-in, snap-out replacement for key moving parts.
Since desktop space is a consideration, the Pro Elite, TS240 and TS500 offer a modular thermal printers as an add-on, while the Pro Elite and TS500 features a built-in ID card scanner. The TS500 also features a built-in USB hub, and optional magstripe reader.
The Pro Elite also has a network version, the Elite Expert for branch environments without desktop workstations. The TS240 and TS500 can also be network-enabled using SecureLink by Digital Check®, a small device that connects the scanners securely to any network environment.