Services and Support

We offer warranty and maintenance programs directly from Digital Check, including Starter Kits for bundled cleaning products to keep your devices scanning their best. With your purchase, you can also extend your warranty or upgrade to an Advanced Unit Replacement (AUR) program through Jack Henry.

AUR Coverage

Advanced Unit Replacement is a protection program that provides expanded coverage and immediate replacement in addition to the standard one-year factory warranty.

It can be purchased with 1, 3, or 5-year coverage options. It includes Next-Day replacement scanner coverage and prepaid return shipping of the malfunctioning scanner or printer.

Hand feeding a check into a scanner.
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Benefits of Digital Check Service

See what's covered:

Product1-year Part Number
SmartSource Expert EliteSSELT-POS-AE1
ReceiptNOW Elite Thermal Receipt PrinterN/A
SmartSource Expert Micro EliteSSME-POS-AE1
SmartSource Pro EliteSSELT-POS-AE1
TellerScan TS250AUR158-1
CheXpress CX35AUR157-1
Product3-year Part Number
SmartSource Expert EliteSSELT-POS-AE3
ReceiptNOW Elite Thermal Receipt PrinterSRN2WAR-AE
SmartSource Expert Micro EliteSSME-POS-AE3
SmartSource Pro EliteSSELT-POS-AE3
TellerScan TS250AUR158-3
CheXpress CX35AUR157-3
Product5-year AUR Part Number
SmartSource Expert EliteSSELT-POS-AE5
ReceiptNOW Elite Thermal Receipt PrinterSRN2-POS-AE5
SmartSource Expert Micro EliteSSME-POS-AE5
SmartSource Pro EliteSSELT-POS-AE5
TellerScan TS250AUR158-5
CheXpress CX35AUR157-5
Terms & Conditions

Starter Kits

Digital Check Starter Kits include bundled cleaning and maintenance supplies. Like any mechanical device, a check scanner needs preventive maintenance to perform optimally – and cleaning is both the most effective and the simplest way to keep your device running smoothly.

Teller Starter Kit
Merchant Starter Kit
Remittance Starter Kit

Watch More on Starter Kits

Connect with us

Jeff Wood - Digital Check
Strategic Partnerships

  • 248.305.2812
  • 404.333.3458
  • jwood@digitalcheck.com