Services & Support

CSI offers warranty and maintenance programs directly from Digital Check. After your purchase, you can extend your warranty or upgrade to an Advanced Unit Replacement (AUR) program through CSI.​

AUR Coverage

Advanced Unit Replacement is a protection program that provides expanded coverage and immediate replacement in addition to the standard one-year factory warranty.

It can be purchased with 1, 3, or 5-year coverage options. It includes Next-Day replacement scanner coverage and prepaid return shipping of the malfunctioning scanner or printer.

Hand feeding a check into a scanner.
Access our Service Portal
Benefits of Digital Check Service

See what's covered:

Product1-year Part Number
SmartSource Expert EliteSSELT-POS-AE1
ReceiptNOW Elite Thermal Receipt PrinterN/A
SmartSource Expert Micro EliteSSME-POS-AE1
SmartSource Pro EliteSSELT-POS-AE1
TellerScan TS250AUR158-1
CheXpress CX35 – Network ModelAUR157-1
Product3-year Part Number
SmartSource Expert EliteSSELT-POS-AE3
ReceiptNOW Elite Thermal Receipt PrinterSRN2WAR-AE
SmartSource Expert Micro EliteSSME-POS-AE3
SmartSource Pro EliteSSELT-POS-AE3
TellerScan TS250AUR158-3
CheXpress CX35 – Network ModelAUR157-3
Product5-year AUR Part Number
SmartSource Expert EliteSSELT-POS-AE5
ReceiptNOW Elite Thermal Receipt PrinterSRN2-POS-AE5
SmartSource Expert Micro EliteSSME-POS-AE5
SmartSource Pro EliteSSELT-POS-AE5
TellerScan TS250AUR158-5
CheXpress CX35 – Network ModelAUR157-5
Terms & Conditions

Starter Kits

Digital Check Starter Kits are designed to bundle hardware products, cleaning and maintenance supplies.

Scanner cleaning
Teller Starter Kit
RDC Starter Kit
Remittance Starter Kit

Connect with us

Contact your CSI Representative to learn more about product, deployment, questions or comments about purchasing. Let us know how we can help best.