• Mobile RDC “Double Dipping” Case Shows Need to Know Your Customer

    Published in Digital Communications Blog / Published on

    Last week, a Louisville, Ky., man named Boma Robert Spero-Jack caused a ripple in the banking security community by pulling off one of the largest reported cases to date of mobile remote deposit “double dipping,” making off with more than $12,000 in fraudulently deposited cash. The scam itself was a simple one – deposit a...

  • CIAB 2013: Explaining the Boleto

    Published in Digital Communications Blog / Published on

    Why is full-page scanning helpful to our South American customers? Because of a uniquely Brazilian document called the boleto. Most of us in the U.S. have never heard of boletos, but probably the easiest way to explain them is that they are a clever twist on our idea of billpay here. Boletos are a common...

  • Project Management Best Practices: Project Cost Management, Part 2

    Published in Digital Communications Blog / Published on

     This is the ninth in the Project Management Best Practices series.  If you have been following this series, you will know the familiar term of “triple constraint,” which refers to the three main constraints to the success and profitability of the project.  These three constraints are time, scope, and, cost.  In the previous three issues...

  • RDC Lockbox: A More Efficient Way to Handle Receivables

    Published in Digital Communications Blog / Published on

    The advent of Remote Deposit Capture in 2004 has spawned a number of other useful applications for distributed capture – including RDC Lockbox.  New life has been breathed into an old method for processing payments, making it much more efficient and cost-effective. Lockbox banking has been around for nearly 70 years as a convenient method...

  • Almost Time: CIAB FEBRABAN 2013

    Published in Digital Communications Blog / Published on

    It’s almost time for South America’s biggest banking event of the year: CIAB FEBRABAN in Sao Paulo, Brazil. Over the next three days, thousands of representatives from banks and related industries throughout Latin America will converge to talk about key topics and developing trends in banking and payments. As you can see, this year, Digital...

  • Online Banking Security: A Mentality Shift

    Published in Digital Communications Blog / Published on

    Fundtech hosted its annual Insights user conference last week in Miami, and I spent most of the week there meeting people who had interesting news from all over the financial world. One of them was a gentleman from Trusteer, a company that’s become increasingly well-known in the industry for its anti-fraud software that helps banks...

  • Mobile RDC Fees: One for the Psychology Books?

    Published in Digital Communications Blog / Published on

     By Jeff HempkerEditor’s note: The following commentary piece by Digital Check appeared on the Bank Innovation news site on April 19. An earlier editorial on that site had posed the question of whether consumers would be willing to pay a nominal fee for mobile remote deposit capture. We followed up with our thoughts on why...

  • Project Management Best Practices: Project Cost Management, Part 1

    Published in Digital Communications Blog / Published on

    This is the ninth article in the Project Management Best Practices series. If you have read through our past articles on project management best practices, you are familiar with the term “triple constraint,” which refers to the three main constraints to the success and profitability of the project.  These three constraints are time, scope, and,...

  • Claudia Pavel Promoted to Customer Service Supervisor

    Published in Digital Communications Blog / Published on

    In order to accommodate the growth and diversification of Digital Check, we have made some organizational changes in the customer service and support area.   Please join us in congratulating Claudia Pavel who has been promoted to Customer Service Supervisor.  Claudia joined Digital Check in 2006 and has provided outstanding customer service to our customers...

  • Hello from Milwaukee at the 2013 FIS Client Conference

    Published in Digital Communications Blog / Published on

    Wednesday was our final day at the 2013 FIS Client Conference at the Delta Center in Milwaukee, where Digital Check was exhibiting our full line of scanners. Milwaukee is well-known for its German heritage, and if you’re ever in town, no trip here is complete without a meal at Mader’s. Established in 1902 and recently...

  • Orbograph Webcast: What is the Future of Imaging?

    Published in Digital Communications Blog / Published on

    We had the opportunity yesterday to sit in on an informative webinar about the future of image capture, hosted by Orbograph and featuring Vijay Balakrishnan of StratEx. Vijay has been involved in the imaging business for many, many years, and in addition to providing an interesting history lesson, he offered some intriguing observations: Mobile Remote...

  • Jeff Hempker Assumes New Role as Vice President of Marketing & North American Sales

    Published in Digital Communications Blog / Published on

    It gives me great pleasure to announce that Digital Check has promoted Jeff Hempker to Vice President of Marketing & North American Sales, assuming responsibility for overall company marketing along with his role in managing U.S. & Canada Sales. Jeff joined Digital Check in 2004 as a regional sales manager, and was promoted to National...

  • How will Consumers Respond to Mobile RDC Fees?

    Published in Digital Communications Blog / Published on

    Thanks to bankinnovation.net for publishing our guest article about mobile RDC fees! See the excerpt below, or read the full story here … Should mobile remote deposit capture (RDC) be free? That’s the question people are asking again after comments made this month by Regions Bank and PNC indicating that they respectively plan to charge...

  • Proudly Sponsoring the FIS InfoShare Conference

    Published in Digital Communications Blog / Published on

    Digital Check is participating in the 2013 FIS InfoShare conference this week at the Gaylord Palms Resort in sunny Kissimmee, Florida. While we’re displaying our full range of scanning solutions on the Expo floor, we’re extra-excited that FIS is featuring our TellerScan TS240/TTP check scanner and teller transaction printer in both their Horizon and Bankway...

  • Final Memories from the 2013 Masters

    Published in Digital Communications Blog / Published on

    We had an amazing time last week with all of our partners and clients who joined us on the course for the 2013 Masters tournament. Here’s a look back at some of our favorite memories from the weekend at Augusta National. Saturday – After positioning our chairs at the famed 16th hole, a 170 yard...