• Best Practices in Project Management: Time Management, Part 1

    Published in Digital Communications Blog / Published on

    Teller check capture projects, like many projects, are large and have a number of critical factors. The key to a successful project is communication and a major piece of the communication puzzle is the team dynamic. In previous issues of Digital Communications, we’ve looked at developing a project charter, developing the project scope, creating a work breakdown structure and selecting...

  • Digital Check Launches New BranchXpress BX7200

    Published in Digital Communications Blog / Published on

    Digital Check recently announced the launch of a new enhanced version of our BranchXpress BX7200 high volume, high capacity branch back counter and back office check scanner. The BX7200, features up to a 300 item feed pocket, two 300 item exit pockets, speeds of up to 200 documents per minute, a 24,000 item daily duty cycle,...

  • Best Practices in Project Management: Communication Management

    Published in Digital Communications Blog / Published on

    This is the sixth installment in our ongoing discussion of best practices in project management. As banks engage in large scale projects like teller check capture installations, managing the project is crucial to achieving the time and budgetary goals in order to achieve ROI on the project. As was stated in the last issue, the key...

  • The Benefits of Digital Check’s Special Documents Handling: Customized Teller Alerts

    Published in Digital Communications Blog / Published on

    Bank teller check capture continues to grow at a phenomenal pace. What once was a manual process taking a significant amount of time and attention is becoming automated to the point that a customer’s deposit can take just a few minutes. Another benefit to teller check capture is the fact that many items that would have...

  • Best Practices in Project Management: Developing the Project Team

    Published in Digital Communications Blog / Published on

    Teller check capture projects, like many projects, are large and have a number of critical factors. The key to a successful project is communication and a major piece of the communication puzzle is the team dynamic. In previous issues of Digital Communications, we’ve looked at developing a project charter, developing the project scope, creating a work breakdown structure and selecting...

  • Best Practices in Project Management: Creating a Work Breakdown Structure (WBS)

    Published in Digital Communications Blog / Published on

    This is the third in a series of articles highlighting the best practices that banks and other organizations should consider before engaging in a large scale teller image capture project. This series highlights best practices as defined by the Project Management Institute, Inc. (PMI) in their Project Management Book of Knowledge (PMBOK®). The first article...

  • Best Practices in Project Management: Defining Project Scope

    Published in Digital Communications Blog / Published on

    This is the second in a series of articles highlighting the best practices that banks and other organizations should consider before engaging in a large scale teller image capture project. This series highlights best practices as defined by the Project Management Institute (PMI) in their Project Management Book of Knowledge (PMBOK). The first article addressed developing...

  • Long Live the Check

    Published in Digital Communications Blog / Published on

    John Gainer, Executive Vice President at Digital Check was recently quoted in the article, Long Live the Check in The Green Sheet, a financial industry publication.  The article, written by Green Sheet Senior Editor, Patti Murphy, focused on the fact that though checks have been steadily declining as a consumer payment mechanism, they have continued to be...

  • ROI Benefits of Digital Check Advisor Remote Monitoring Solution

    Published in Digital Communications Blog / Published on

    Bank Teller Image Capture operations are usually large, with many moving parts, often making them difficult to manage. Each teller capture project involves a significant number of computer workstations, related software for those workstations, scanners, printers, and other related teller peripherals. Add to that the human factor, the people Special Documentsinvolved in setting up, operating, and monitoring the hardware and software in the field, and the geographic challenge of having various pieces of hardware and software spread over many miles, often states, and sometimes even countries. How does a bank control all of the hidden variables? It was for this reason that Digital Check was the first check scanner hardware company to introduce a remote monitoring solution, Digital Check Advisor.

  • Best Practices in Project Management: Developing a Project Charter

    Published in Digital Communications Blog / Published on

    Before any project can get started, the project has to be defined. You have to know what you want to accomplish before you can set out to accomplish that project. The first step in defining a project is the development of a project charter, generally written by the project sponsor in conjunction with a project manager....

  • Digital Check adds Value for Bank Teller Customers through Investment in Project Management

    Published in Digital Communications Blog / Published on

    Digital Check is creating a new project management position within the company to provide added focus and support for teller and branch automation initiatives for our bank customers. This new position will work hand-in-hand with our solution and fulfillment partners to provide added support during major implementations. Paul Rupple will be heading up the project...

  • Teller Best Practices: Project Management

    Published in Digital Communications Blog / Published on

    Rolling out a teller application in a bank is a very involved process. Larger banks have teams of project managers utilizing best practices designed and certified by Project Management Institute (PMI) to manage these types of projects; however, for those banks that don’t have a certified Project Management Professional on staff, Check will be featuring a series of articles inDigital Communications over the coming months to detail project management best practices.

  • Digital Check Certifies our TS240 Four Line Printing and TS240 with Ultra Violet Scanning with Silver Bullet

    Published in Digital Communications Blog / Published on

    Digital Check Corp. recently completed certification of our TellerScan TS240 bank check scanner with four line printing capability and TS240 with ultra violet fraud detection capability with Silver Bullet’s Ranger bank check scanner application program interface. “We are pleased to be fully integrated and certified by Silver Bullet for use with Ranger. It’s extremely important...

  • Teller Best Practices: Test those difficult documents

    Published in Digital Communications Blog, Educational Articles / Published on

    In an earlier edition of Digital Communications, we discussed the subject of NCIs conforming images) and the impact that they can have on the ROI of your bank’s teller check capture project. In that issue we discussed the fact that the cost of researching and repairing a check that is returned by the Fed can...

  • Visit Digital Check’s Refreshed Website

    Published in Digital Communications Blog / Published on

    The web is an ever changing domain.  It is hard to imagine in the past five years that smartphones would exceed the sales of PCs and laptops combined and in the not too distant future tablet sales will likely do so as well.  Mobile computing is definitely the wave of the future. The refresh of ourwebsite not...