• Image Survivable Features, and Their Importance in Document Security

    Published in Digital Communications Blog, Educational Articles / Published on

    In the document world, an “image survivable feature” means exactly what it says: Any mark on a piece of paper that survives the process of being scanned or photographed, meaning it remains legible on the image in digital format. Which kinds of features are “survivable” has changed a lot over the years, as the technology...

  • New Idaho Microfilm Plant – Grand Opening!

    Published in Digital Communications Blog / Published on

    Many of our customers don’t even know that Digital Check is in the microfilm business – but if you were one of those people, you know now! In fact, the microfilm side of our company is growing faster than ever. On Tuesday, November 12, we cut the ribbon on a new office and manufacturing facility...

  • Web Store FAQs – Tax-Exempt Status, AK/HI shipping, and More

    Published in Digital Communications Blog / Published on

    As a service to our customers, we’d like to offer some quick answers to a few common questions we’ve been getting about online ordering from the Digital Check store: Tax-Exempt Status Q. I’m making a purchase for a charity or other tax-exempt organization. Is there any way to place the order without incurring sales tax?...

  • Event Recap: UK Financial Industry Must Work Together to Fight Fraud

    Published in Digital Communications Blog, Press Releases/In the News / Published on

    (Note: This announcement was issued by our UK partners, the TALL Group, following a cheque imaging event that we co-hosted with them in London this month.) LONDON, October 4, 2019 — More than 60 delegates from the UK’s leading banks and other financial organisations have been told that the whole sector can work more closely...

  • MICR Reading Adventures: Why MICR Read Errors Occasionally “Fix Themselves” and What It Means

    Published in Digital Communications Blog, Educational Articles / Published on

    Occasionally, we will see reports from banks or credit unions baffled that their scanners seem to have intermittent issues with unreadable MICR printing on checks. There may be no apparent rhyme or reason to this – sometimes it works, sometimes it doesn’t. To further complicate this puzzle, occasionally it mysteriously “fixes itself” when the same...

  • Banking Access Takes Off in Nepal – We’re There to Help Figure Out the Way Forward

    Published in Digital Communications Blog / Published on

    At the end of May, Digital Check took part in an educational event in Kathmandu, Nepal, to help bankers in that country figure out the right path for automating and expanding their branch networks. The financial system in Nepal has undergone a rapid transformation over the past several years, as roughly half the population has...

  • Cheque Scanners – Sailing the High Seas to India?

    Published in Digital Communications Blog, Educational Articles / Published on

    How one partner used ocean freight to provide cost-effective delivery and gain a happy customer Part of the recent order of TS240 scanners for Albertsons awaits shipment to Chennai, India, from the Digital Check warehouse. Earlier this month, we had an opportunity to document an unconventional, but semi-frequent, occurrence at our manufacturing plant: Shipping an...

  • Support Tips: Clearing (And Avoiding) Paper Jams

    Published in Digital Communications Blog, Educational Articles / Published on

    The occasional paper jam is a fact of life for any machine that handles documents – printers, scanners, mailing machines, or otherwise. Fortunately, they’re infrequent enough to remain a minor nuisance, not a daily operational problem. (If it IS happening every day, it’s not “random” – there’s another issue causing it. Read on to help...

  • Why Do Our Scanner Cleaning Cards Have Bumps? (The Reason Behind ‘Waffle’ Cards)

    Published in Digital Communications Blog / Published on

    Every once in a while, someone will ask why our cleaning cards have their distinctive “waffle” design with a grid of alternating raised and indented bumps. Some of our long-time customers might remember that they weren’t always this way – for years, our standard cleaning card was simply a flat, cotton-lined piece of thin cardboard...

  • Here are All the New Products We’ve Introduced This Fall

    Published in Digital Communications Blog / Published on

    It’s been a busy fall season at Digital Check, with FOUR new products released in October and November. Some of these are updates to (or replacements for) existing models, while others are brand-new products altogether. To help keep things straight, we’ve compiled a summary of all the additions, subtractions and changes that have happened recently....

  • DCC Does Good: Digital Check Visits Houston to Aid Hurricane Harvey Rebuilding Effort

    Published in Digital Communications Blog / Published on

    In August 2017, Hurricane Harvey made landfall in Southeast Texas, devastating much of the Houston area with high winds and flooding. At the time, Digital Check pledged to donate $1 to Harvey relief efforts for each new scanner we sold through the end of that year – eventually amounting to tens of thousands of dollars....

  • Cross-Border Deposits Update: Can Canadian Checks be Scanned in America?

    Published in Digital Communications Blog / Published on

    Many of our Canadian customers – and our customers in the northern United States – have long been asking when it would be possible for checks (or cheques, depending) to be cleared electronically across the border. It’s something that everyone has wanted since Canada’s new clearing system launched in late 2014, but which – as...

  • Digital Check Acquires SmartSource – Two Years Later

    Published in Digital Communications Blog / Published on

    Two years ago, today, on September 19, 2016, Digital Check announced one of the most important moves in our company’s history: The acquisition of the SmartSource scanner line from Burroughs, Inc. This was the boldest deal we’ve ever made – not only in terms of its dollar value, but also because of the incredibly complex...

  • Two Simple Rules That Can Spot Nearly Every Email Phishing Scam

    Published in Digital Communications Blog / Published on

    (Note: This message was originally intended for our own employees, but we decided to post it publicly, since it could benefit any of our customers or partners who might be targeted by similar attempts.) Phishing scams are no joke, and in recent months we’ve seen a huge influx of scam messages purporting to be from...

  • Postal Banking: No Need to Play the Political Game

    Published in Digital Communications Blog / Published on

    About three years removed from the last time it made headlines, postal banking reprised its role in the spotlight last month thanks to a new Senate proposal that would have the U.S. Post Office offer financial services. It’s the first significant action on the matter since the Office of the Inspector General first raised the...