Many of you may have seen our recent announcement of a new, 150 document-per-minute (DPM) model in our popular TellerScan series of check scanners. This version is based on our existing TellerScan TS240, and for now is simply named the TS240-150. While the public announcement and partner bulletin covered the basics, here are a few additional FAQs for our customers and partners:
Is the new scanner still compatible with older models? Is it the same machine as the 50/75/100 dpm versions?
The new scanner DOES contain changes from existing TS240 models, but compatibility is unaffected.
The 150 dpm version uses the same TellerScan TS240 chassis, but importantly, some hard-wired updates were needed to achieve the faster feed rate. This means that existing 50 DPM, 75 DPM and 100 DPM TellerScan machines cannot be upgraded to 150 DPM. However, there are no changes to compatibility; if you are on API version 11.02 or higher, the TS240-150 will work with your existing capture systems, and can operate in tandem with other TellerScan models.
It says the new scanner is available “upon request.” What does that mean?
As this is a new product, the shelves have not been stocked with TS240-150 inventory and it is therefore considered a “special order.” The ordering process is the same as that for our other scanners; however, for larger orders, please be sure to coordinate forecasted demand with a Digital Check account manager since additional lead time may be required.
Why was the native resolution dropped from 300 dpi to 200 dpi? Isn’t that worse?
Actually, 200 dpi is the standard resolution for most of the world, so the ability to scan at 300 dpi does nothing but create an extra step: Items are scanned at 300 dpi and then interpolated back down to 200 dpi. The original 300 dpi image is discarded. It is only a very small subset of overseas markets (less than 1 percent of Digital Check customers) that need either 300 or 240 dpi, so in effect, we’re doing extra work for 99 percent of our images that are the “normal” 200 dpi. At speeds up to 100 DPM, that’s no problem; we have the extra processing power to spare, and we do it so that these 300 and 240 dpi markets don’t need their own special scanner. At 150 DPM, downgrading the images starts to slow down the scanner, so the choices are to add processing power (thereby increasing the list price) or to drop the 300 dpi mode. We hope you’ll appreciate the path we chose.
How did you achieve the higher speed? Will there be more increases coming soon?
“Feeds and speeds” are a combination of two factors: The spacing between documents, and how fast the motors turn. With previous versions of the TellerScan series, we had shortened the spacing from 12 inches between each item, to 11, and then 9. At 150 DPM, we have effectively reached the minimum tolerance for spacing, and any further improvements will come from motor speed alone. It is possible that we will see further speed increases past 150 DPM; however, this will most likely take place in the next generation of hardware when multiple components are typically upgraded.