Important: If you are a remote deposit customer having problems with the initial setup of your device, including device not detected by your deposit software, please contact your bank or software provider first.

>> Help Desk Numbers

 

For general information about your DockXpress, use the links below to access documentation and training materials.

If you are unable to resolve your issue, please contact our support team using the information at bottom.

Click here to initiate a warranty or service request.

If you are still unable to resolve your issue, please contact Digital Check at support@digitalcheck.com or (847) 446-2285.