Given the opportunity for revenue sharing and the goal of out-sourcing hardware servicing, Digital Check is experiencing an increasing level of usage of our service program options than in the past. The Express Warranty Replacement program is the most popular of our offerings, however, each of our factory support and repair programs experiences significant interest and growth.
Digital Check helps you rest easy by offering a complete line of support programs for our scanners. Not only does Digital Check build the most reliable check scanners for remote deposit, branch and distributed capture, but, in the unlikely event that something does happen to your scanner, we also stand behind them with a complete line of support programs to keep you up and running.
Each Digital Check scanner comes with a standard one (1) year depot repair warranty program. Digital Check guarantees a maximum five day turnaround (plus shipping time) for each repair. However, if you need your unit back sooner, you can buy expedited repair service with express shipping. Better yet we offer an overnight replacement program Digital Check’s Express Warranty Replacement (EWR) program. Utilizing this program, you can simply log into our service web portal to request a replacement. Digital Check will then overnight a replacement to you and instructions to return your unit for repair. This program can be purchase in one, two, or three year terms and must be bought at the same time the scanner is purchased. For more information fill out our web contact form.