Teller Capture Solutions: Bank Check Scanning and Receipt Image Capture
The Digital Check TellerScan®(TS) brand of our bank check scanners had its start 15 years ago with teller automation installations in several markets in Europe and has since been installed in 35 different countries around the world. Teller automation is truly the heritage of Digital Check’s TellerScan brand.
Today’s TellerScan TS240 bank check scanner is a 5th generation design, and has evolved and been enhanced to meet the performance needs of the tellers. These requirements include the need for reliability and accuracy for successful item capture at the teller window in order to meet the business case and cost objectives of teller automation initiatives.
The TellerScan brand has achieved many firsts, including the first teller installations not only in Europe, Asia, Latin America, but also in the largest check market in the world, the United States and, most recently, in Brazil, the second largest check market in the world.
Digital Check has added another first with the launch of our TS240/TTP (Teller Transaction Printer) that can print customers' check images on the receipt along with dynamic marketing messages.
In the United States, item capture at the teller window has become the next step in truncation and image based item processing automation. With the introduction of image enabled teller automation software it is now possible to quickly capture the check image and balance the transaction while the customer is still at the window. This further reduces the costs of check clearing by eliminating counter documents and the extra capture step associated with batch branch capture.
Digital Check’s TS240 line is ideally suited for your bank’s teller capture application.
The TS240 Scanner - Proven Solution for Teller Automation
• Proven reliability – The fifth generation of the TellerScan line of bank check scanners have been put to the test and, as reported by scanner service providers, have consistently proven to be the most reliable bank check scanners on the market with the lowest warranty return rates and the highest out of box performance.
• Improved throughput and reduced exceptions – The TS240 features adaptive thresholding, a unique feature that captures the check image in multiple thresholding settings and intelligently selects the highest quality bitonal image to pass along to the teller capture application.
• TS240 Maximizes CAR Rates - The TS240 produces increased CAR/LAR read rates and reduces the number of checks that the teller will have to manually input or correct within the teller application. Our adaptive thresholding includes special document handling for difficult to read documents such as money orders.
The TS240 was the first bank check scanner in its class to feature OCR MICR verification-correction. The scanner features four different magnetic algorithms and verifies the read by comparing the magnetic read to the optical read captured by the cameras.
• Easy check feeding - The TS240 was designed with ergonomics and efficiency in mind. It is one of the only devices that feeds from the right side which is most effective for the majority of tellers. Tellers can drop one or more checks into the scanner with one hand, no paddles to push out of the way.
• Large capacity check feeder/exit pocket capacity – The TS240 is able to easily handle larger batches of checks that would traditionally come into the merchant window. The TS240 also features Infinity Feed™ which allows the user to continually feed additional checks into the feeder while the scanner is operating.
• High quality 300 dpi non-contact cameras – The TS240 features the highest quality cameras with greater depth of field. This means that even wrinkled checks, checks with heavy backgrounds and even money orders can be more easily read.
• Scanner diagnostics and self adjustment – Each TS240 includes features that allow you to quickly diagnose and fix the scanner in the case that the scanner performs at sub-optimal levels. The TS240 also includes a self-adjusting feed roller to compensate for wear over time. Both of these features maximize uptime and throughput for the scanner.
• Support by the major teller software platform partners – The TS240 is support by all the major software providers which give you choice both now and in the future.
• Adding machine tape scanning – Digital Check's TS240 can scan adding machine tapes up to 12 feet in length to support full truncation at the branch, image based balancing and exceptions.
TS240/TTP Features – Teller Transaction Printer Module
• Space savings – Teller window space is always at a premium and our TS240/TTP includes a thermal teller transaction printer that fits within the same footprint as the scanner.
• Optimize your customer experience and feature cross marketing messages – The TS240/TTP thermal transaction printer is capable of printing a transaction receipt that includes images of the deposited checks and targeted marketing messages, much like the receipts produced by image enabled ATMs.
The TS240 with optional TTP printer was designed to be a foolproof combination so your tellers can more time focused on the customer and less time on running a scanner. Call today to find out a TS240 bank check scanner can help improve your teller operations.
For more information about Digital Check’s teller solutions, including the TS240 and TS240/TTP, contact us at 888-838-5744 or This email address is being protected from spambots. You need JavaScript enabled to view it. .
