• Digital Check Sponsors the First RDC Forum: Atlanta

    Published in Digital Communications Blog / Published on

    Those of you in the industry are probably familiar with the RDC Summit, the annual event put on by RemoteDepositCapture.com that covered anything and everything related to scanning, depositing, and processing check images. The big news is, that event’s going away – at least for now – and in its place, the good folks at...

  • Reminder: SmartSource Online Store is Moving in March

    Published in Digital Communications Blog / Published on

    CUSTOMER BULLETIN ONLINE STORE TRANSITION NOTICE Bulletin #2017-001 February 21, 2017   SmartSource Online Store is Moving in March As part of Digital Check’s acquisition of the SmartSource line of scanners and equipment from Burroughs Inc., all SmartSource products will soon be moving from the burroughsstore.com online store to digitalcheck.com. After the transition date, you...

  • The Paper Check Lives!

    Published in Digital Communications Blog / Published on

    Fed’s Payment Figures Show Surprising Slowdown in the Check’s Decline In case you missed it – and you may have, given that it was released just before the long Christmas holiday – the Federal Reserve’s latest Payments Study showed a remarkable turn in fortune for the paper check. While check usage had been plummeting for...

  • SmartSource Supplies and Accessories Added to Digital Check Online Store

    Published in Digital Communications Blog / Published on

    As you may know, Digital Check acquired the SmartSource line of scanners, printers and reader/sorters from Burroughs Inc. in September 2016. As part of the ongoing transition, we have made most commonly used SmartSource supplies and accessories – including Inkjet cartridges, cleaning kits, and replacement parts – available on the Digital Check Web Store. The...

  • Pokémon Go: Mobile Inadvertently Reminds Us That Brick-And-Mortar Is Still Very Much Alive

    Published in Digital Communications Blog / Published on

    Note: The following first appeared on the Deluxe Corporation blog as a guest article by Digital Check The summer of Pokémon Go is in full swing, which you already know unless you’ve been living in a cave for the past two weeks. Scratch that – unless you’ve been lying unconscious in a cave, because otherwise...

  • Check image capture moves forward in Brazil, Philippines

    Published in Digital Communications Blog / Published on

    Last month, Digital Check attended CIAB Febraban, Brazil’s largest banking and payments event, in Sao Paulo. Amid all the Olympic, political and economic hype going on there now, we found a surprisingly well-attended and upbeat conference, with the industry more focused on some big opportunities coming up on the horizon than on the dreary mire...

  • Congratulations to Our June Customer Feedback Contest Winner

    Published in Digital Communications Blog / Published on

    We’d like to congratulate Kay Homan, the winner of our June drawing for our Digital Check customer feedback survey. Ms. Homan receives a $25 Amazon gift card as thanks for taking the time to tell us how we’re doing. We’re always looking to find out how we can improve our customer experience, and hearing directly...

  • Can Brazil’s Microbranches Show U.S. the Way to “Branch of the Future?”

    Published in Digital Communications Blog / Published on

    It’s a busy week for the financial industry in Brazil, as CIAB Febraban, South America’s biggest banking conference and expo, gets under way in Sao Paulo. Our people in Brazil tell us that this year, they’ve been hearing a lot of buzz from Brazilian banks around network-attached and PC-free check scanning.Why the sudden interest? Largely...

  • We Are Not Discontinuing the TellerScan TS240

    Published in Digital Communications Blog / Published on

    Since we introduced the next-generation TellerScan TS500 check scanner late last year, we’ve occasionally had people ask us whether that means we’re going to stop making the TellerScan TS240. To clarify: At this time, Digital Check has no plans to discontinue the TS240, which remains one of our most popular models and our best-selling multi-feed...

  • Support Tips: Clearing Paper Jams on the CheXpress CX30

    Published in Digital Communications Blog / Published on

    Jammed documents are the number one maintenance issue for any machine that moves paper, whether it’s an office copier, your home printer, or a check scanner. And believe it or not, they even happen to the CheXpress CX30, even though you might not expect them, since it moves checks along a very simple path –...

  • We’re at the Asian Banking Forum in Singapore, June 15-16

    Published in Digital Communications Blog / Published on

    Greetings from Singapore! We’re here this week at the Asian Banking Forum, where we’re doing our best to promote check scanning and electronic clearing in countries that are in various stages of modernizing their payments systems. Among other things, Digital Check’s international division VP, Alex Trombetta, is giving a talk on Thursday about remote deposit...

  • What Will the End of the Check Look Like? We Discuss with banking.com

    Published in Digital Communications Blog / Published on

    Everyone knows that the number of checks written each year is falling – but how much longer will they last, and what will the eventual phaseout look like? Last year, Digital Check began investigating the decline of the check and published a set of white papers on these topics. The response we received was tremendous....

  • Processing Cash and Checks Together in the Vault? Introducing Vault by Digital Check®

    Published in Digital Communications Blog / Published on

    Whether it takes place at a bank’s vault or an armored car company’s, bulk deposit processing has always faced one big operational challenge: Counting the cash separately from checks and money orders, then combining them back together into a single deposit ticket at the end. Digital Check recently devised a way to solve this headache...

  • The Oldest Check Scanner? Customer’s TellerScan TS215 Worked for a Decade

    Published in Digital Communications Blog / Published on

    [Editor’s note: We always like hearing about our old equipment that’s still holding up in the field. If you think have a device that’s older than this, please Contact Us and use the topic “Other.”] In the computing world, things don’t last for long. Back in 2005, Windows XP was the latest PC operating system,...

  • Introducing the New “Waffle” Scanner Cleaning Card

    Published in Digital Communications Blog / Published on

    On March 21, we said goodbye to our original “flat” scanner cleaning cards, which have been phased out in favor of a new “waffle” card designed to clean your scanner more thoroughly while staying fresh longer after opening. The waffle cards have replaced the older models on our online store effective immediately.We think you’ll find...